Who We Are

Moffitt Cancer Center

Moffitt Cancer Center (“Moffitt”) is a 206-bed hospital located in Tampa, Florida that is part of an elite group of National Cancer Institute Comprehensive Cancer Centers in the United States. Moffitt services includes private patient rooms, the Southeast’s largest Blood and Marrow Transplant Program, outpatient treatment programs that record more than 339,000 visits a year, the Moffitt Research Center, Moffitt Cancer Center at International Plaza, and Moffitt Cancer Center Screening and Prevention.

“We faced an overwhelming coding backlog when we hired JTS Health Partners. They provided on site management, credentialed experienced  coders and worked with our HIM Leadership to develop an aggressive plan to meet our goals. JTS coders are dedicated, talented HIM professionals in outpatient facility coding and in professional practice coding. We look forward to successful ICD-10 implementation with the assistance of JTS Health Partners.”

Ms. Daphne L. Chandler
Director of Health Information Management (Interim)

The Challenge

Based upon Moffitt’s operational volumes and comprehensive patient services, the organization needed to update its revenue cycle management system from Keane Revenue Cycle Management to Siemens Soarian Financial Revenue Cycle Management in order to accommodate growth as well as address the “sun-setting” of Keane. A complicating implementation factor included a patient account file structure post-live redesign within Soarian which created a material coding backlog. Based upon the significant coding backlog, Moffitt’s Health Information Management (HIM) staff was required to seek professional HIM guidance and coding support to assist with this technology infrastructure redesign.

The Collaborative Approach

JTS Health Partners (JTS) provided HIM on-site project management and coding leadership. Moffitt and JTS jointly aligned with senior credentialed and qualified HIM professionals in order to develop an immediate and comprehensive plan. The plan represented a profession-al team that exceeded fifteen (15+) full time equivalents (FTEs) that became operational within thirty (30) days. Therefore, within sixty (60) days, JTS spearheaded a leadership team as it relat-ed to stabilizing and optimizing the coding performance within the Outpatient Facility Fee coding area of the HIM Department.

The Accomplishments

The barriers to success were addressed through key communication strategies (e.g., daily basis, etc.) that provided the appropriate operational support to accomplish Moffitt’s short-term and long-term goals and objectives. Through working directly with Moffitt’s supervisors of Outpatient Facility Fee coding and Professional Practice coding, JTS documented a complete work plan that became an achievable and successful operating plan.

JTS’ successful results are highlighted below:

This Discharged not final billed (DNFB) work effort included the following results:

   Revenue Cycle Management Services

Health Information Management – Co-Sourcing Coding Services – Project Management

Facts about JTS Health Partners

  • Holding company, JTS Ventures, Inc., established in 2002
  • Healthcare management consulting subsidiary, JTS Health Partners formed in 2009
  • A state-of-the-art virtual organization with a broad and growing footprint
  • Current team represents 75+ members operating in 14 states within the United States
  • Headquarters based in Norcross, Georgia