• Skip to main content
  • Skip to header right navigation
  • Skip to site footer
  • Contact Us
JTS Health Partners

JTS Health Partners

Revenue Cycle Management, Health Information Management, Information Technology, Analytics, & Advisory Consultation for the Healthcare Industry

  • Client Services
    • Client Services
      • Client Services

        Enhancing performance processes and outcomes through consulting, analytics and operational services within Revenue Cycle Management, Health Information Management, Healthcare Information Technology, Analytics as a Service and Financial Technology

      • Healthcare Management Consulting
    • Revenue Cycle Management | RCM
      • Revenue Cycle Management | RCM

        Best-in-class RCM services, with analytical solutions, that tailor and support strategies to align with our clients’ business goals

      • Revenue Cycle Management
    • Health Information Management | HIM
      • Health Information Management | HIM 

        Auditing, consulting, coding, interim management, staffing support, outsourcing and co-sourcing models for the acute and physician settings

      • Health Information Management HIM
    • Health Information Technology | HIT
      • Health Information Technology | HIT

        Consulting, workflow redesign, project management, analytical and operational support for all phases of enterprise implementation

      • Health Information Technology HIT
    • Healthcare Analytics | nCREAS™
      • Healthcare Analytics | nCREAS™

        Powerful, predictive tools dissect client data to offer insights for coding and revenue capture opportunities, denials improvements, A/R trending and productivity metrics

      • Analytics as a Service AaaS
    • Financial Technology | FinTech
      • FinTech

        Optimizes healthcare systems’, hospitals’ and physician practices’ cash flow and liquidity

      • FinTech
  • Expertise
        • JTS’ highly skilled team offers consulting and operational services that align with performance improvement initiatives of healthcare systems, hospitals and physician practices

        • Advisory & Consulting
        • A/R Valuation
        • Auditing
        • Clinical Documentation Improvement with Physician Advisory
        • Coding
        • Compliance & Regulations
        • CyberSecurity
        • Denials Management
        • E&M Education with Peer-to-Peer Training
        • Extended Business Office
        • Financial Health Ratings
        • Interim Management
        • Legacy Collections
        • Liquidity Planning
        • Operational Assessments with Planning
        • Physician Advisory Services
        • Predictive Modelling
        • Project Management
        • Risk Management
        • Staff Augmentation
        • System Implementation & Support
        • Workflow Management
  • Careers
    • Careers
      • Careers

        Learn more about careers at JTS Healthcare.

    • Job Opportunities
      • Job Opportunities

        Search open job opportunities to find a career that aligns with your interests and skills

    • Apply Now
      • Apply Now

        Why wait? Submit your application to join the JTS team

  • Insights
    • Insights
      • Insights

        JTS is dedicated to providing educational resources on RCM, HIM, HIT and Analytics related topics

    • News
      • News

        Learn what’s new at JTS

    • Knowledge Center
      • Knowledge Center

        Learn about current topics in the healthcare space

    • Case Studies
      • Case Studies

        Explore outcomes of previous engagements

  • About Us
    • About Us
      • About Us

        JTS endeavors to continue to be recognized as a national healthcare professional services and solutions firm by our clients and employees

      • About Us
    • Mission, Vision & Values
      • Mission, Vision & Values

        Our Mission, Vision & Values are who we are as a company and the culture that we live out each day

      • Our Mission & Values
    • Leadership Team
      • Leadership Team

        JTS’ leadership team has a deep expertise in RCM, HIM, HIT and Analytics

      • Our Team
    • Governance
      • Governance

        JTS adheres to the highest standards of corporate governance practices and procedures in the US

      • Governance
    • Giving Back
      • Giving Back

        We take pride is supporting local events and organizations who make the world a better place

      • Our Mission & Values
    • Events
      • Events

        Search our upcoming events and see past events

      • Events and Webinars
  • Client Services
    • Client Services
    • Revenue Cycle Management | RCM
    • Health Information Management | HIM
    • Health Information Technology | HIT
    • Healthcare Analytics | nCREAS™
    • Financial Technology | FinTech
  • Expertise
    • Advisory & Consulting
    • A/R Valuation
    • Auditing
    • Clinical Documentation Improvement with Physician Advisory
    • Coding
    • Compliance & Regulations
    • CyberSecurity
    • Denials Management
    • E&M Education with Peer-to-Peer Training
    • Extended Business Office
    • Financial Health Ratings
    • Interim Management
    • Legacy Collections
    • Liquidity Planning
    • Operational Assessments with Planning
    • Physician Advisory Services
    • Predictive Modelling
    • Project Management
    • Risk Management
    • Staff Augmentation
    • System Implementation & Support
    • Workflow Management
  • Careers
    • Careers
    • Job Opportunities
    • Apply Now
  • Insights
    • Insights
    • News
    • Knowledge Center
    • Case Studies
  • About Us
    • About Us
    • Mission, Vision & Values
    • Leadership Team
    • Governance
    • Giving Back
    • Events
Revenue Cycle Management Consulting

EBO Specialist

The EBO Specialist handles various tasks within the back-end revenue cycle area. Job duties may include reviewing and analyzing accounts to determine correct reimbursement, processing and billing claims, reviewing and resolving credit balances, and interacting with third party payors, patients and clients.

This position requires knowledge of revenue cycle processes and systems and the EBO Specialist frequently interacts with others within the team and must contribute to a positive teamwork environment and promote and champion the culture initiative of the organization.

Duties and Responsibilities: 

  • Understands revenue cycle processes and how each area contributes to account resolution and patient satisfaction
  • Works with various revenue cycle applications and uses time management skills effectively
  • Works within payer portals, such as Availity, Navinet, Optum Link, GAMMIS and EServices
  • Understands payor contracts and can apply calculations to resolve under/overpayments
  • Knowledge of medical terminology such as CPT, HCPCS, APC, ASC, DRG and ICD10
  • Understands and comprehends electronic remittance advices (835) and explanation of benefits, and uses this knowledge toward account resolution
  • Submits reconsiderations and appeals related to denials using payor documentation and portals
  • Interacts with third party payors, patients and clients to resolve account balances by using effective oral and written communication skills
  • Processes Initial and corrected claims billing, and understands claim processing procedures
  • Understands and resolves 277 claim rejections
  • Reviews, researches and resolves credit balances
  • Reviews, researches and resolves AR reports when assigned by management
  • Uses documented standard work processes in daily work activities
  • Performs other duties as assigned

Experience and Requirements:

  • Minimum of 7+ years experience in back-end revenue cycle processes within a hospital or physician setting, including insurance follow up, denials management, payment variances, cash applications, credit balance resolution, billing and audit
  • Previous Cerner CommunityWorks experience
  • Working knowledge and interpretation of payor contracts, federal and state regulations, and payor appeal processes
  • Detail and goal-oriented individual who is familiar with productivity standards
  • Exceptional time management and organizational skills
  • Exceptional verbal and written communication skills
  • Analytical and problem-solving skills
  • Ability to work independently with minimal supervision
  • High speed internet and secure home office space if remote work will be performed

Education: 

  • High school diploma or GED required
  • Associates or Bachelor’s degree, a plus

Certifications:  

  • HFMA Certified Patient Accounts Representative (CPAR), preferred

JTS expects our staff to meet or exceed key performance indicators measuring productivity, quality and service level as defined by Management.  JTS staff will actively participate in team initiatives and in team status meetings.  JTS staff must demonstrate a positive demeanor (internally and towards the clients), good verbal and written communication skills and must be professional in both appearance and approach.  The staff at JTS must exercise the ability to prioritize work, handling daily and multiple tasks to completion within the time allotted, while working as part of a team within a demanding environment.  JTS Health Partners recognizes that our RCM/EBO Professionals are our greatest asset and in return for your talents we offer a dynamic work environment, competitive salaries and benefit package.

 JTS Health Partners (JTS) is a healthcare management consulting firm focused on enterprise Revenue Cycle Management (RCM), Health Information Management (HIM), Health Information Technology (HIT) and Analytics as a Service (AaaS).  JTS offers consulting and operational services that align with performance improvement initiatives of healthcare systems, hospitals and physician practices.

 JTS Health Partners is an Equal Opportunity Employer.

JTS Health Partners

Serving as trusted advisors and industry leaders, JTS is a healthcare management consulting firm dedicated to meeting the needs of the nation’s many top healthcare organizations in both the private and public sectors.

About Us

  • About Us
  • Leadership Team

Client Services

  • Revenue Cycle Management
  • Health Information Management
  • Health Information Technology
  • Healthcare Analytics
  • Extended Business Office

Contact

Corporate Office
45 Technology Parkway South
Suite 100
Norcross, GA 30092

Phone: (404) 816-6107
Fax: (470) 552-5011
info@jtshealthpartners.com

©2023 JTS Ventures, Inc., d/b/a JTS Health Partners (JTS), a United States entity. All rights reserved. The information contained herein is intended for general guidance only. No one should act upon such information without appropriate professional advice. JTS shall not be responsible for any loss whatsoever sustained by any organization or person who relies on this publication. Site Map