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JTS Health Partners

JTS Health Partners

Revenue Cycle Management, Health Information Management, Information Technology, Analytics, & Advisory Consultation for the Healthcare Industry

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        Enhancing performance processes and outcomes through consulting, analytics and operational services within Revenue Cycle Management, Health Information Management, Healthcare Information Technology, Analytics as a Service and Financial Technology

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        Auditing, consulting, coding, interim management, staffing support, outsourcing and co-sourcing models for the acute and physician settings

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        Powerful, predictive tools dissect client data to offer insights for coding and revenue capture opportunities, denials improvements, A/R trending and productivity metrics

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Revenue Cycle Management Consulting

Moffitt Cancer Center 1

June 12, 2020 by

Moffitt Cancer Center

Moffitt Cancer Center (“Moffitt”) is a 206-bed hospital located in Tampa, Florida that is part of an elite group of National Cancer Institute Comprehensive Cancer Centers in the United States. Moffitt services includes private patient rooms, the Southeast’s largest Blood and Marrow Transplant Program, outpatient treatment programs that record more than 339,000 visits a year, the Moffitt Research Center, Moffitt Cancer Center at International Plaza, and Moffitt Cancer Center Screening and Prevention.

   Revenue Cycle Management Services

Health Information Management – Co-Sourcing Coding Services – Project Management

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“We faced an overwhelming coding backlog when we hired JTS Health Partners. They provided on site management, credentialed experienced  coders and worked with our HIM Leadership to develop an aggressive plan to meet our goals. JTS coders are dedicated, talented HIM professionals in outpatient facility coding and in professional practice coding. We look forward to successful ICD-10 implementation with the assistance of JTS Health Partners.”

Ms. Daphne L. Chandler
Director of Health Information Management (Interim)

The Challenge

Based upon Moffitt’s operational volumes and comprehensive patient services, the organization needed to update its revenue cycle management system from Keane Revenue Cycle Management to Siemens Soarian Financial Revenue Cycle Management in order to accommodate growth as well as address the “sun-setting” of Keane. A complicating implementation factor included a patient account file structure post-live redesign within Soarian which created a material coding backlog. Based upon the significant coding backlog, Moffitt’s Health Information Management (HIM) staff was required to seek professional HIM guidance and coding support to assist with this technology infrastructure redesign.

The Collaborative Approach

JTS Health Partners (JTS) provided HIM on-site project management and coding leadership. Moffitt and JTS jointly aligned with senior credentialed and qualified HIM professionals in order to develop an immediate and comprehensive plan. The plan represented a profession-al team that exceeded fifteen (15+) full time equivalents (FTEs) that became operational within thirty (30) days. Therefore, within sixty (60) days, JTS spearheaded a leadership team as it relat-ed to stabilizing and optimizing the coding performance within the Outpatient Facility Fee coding area of the HIM Department.

The Accomplishments

The barriers to success were addressed through key communication strategies (e.g., daily basis, etc.) that provided the appropriate operational support to accomplish Moffitt’s short-term and long-term goals and objectives. Through working directly with Moffitt’s supervisors of Outpatient Facility Fee coding and Professional Practice coding, JTS documented a complete work plan that became an achievable and successful operating plan.

JTS’ successful results are highlighted below:

  • Implemented a quality assurance program that met Moffitt’s high standards;
  • Obtained subject matter expertise with resulting in relevant and effective policies and procedures, and operational dashboards; and
  • Accomplished successful in-depth testing to avoid minimal rework during coding education efforts.

This Discharged not final billed (DNFB) work effort included the following results:

  • May 2014 DNFB:
    • Total Dollars                                 ~$67,900,000
    • Total Accounts                                         ~36,000
  • November 2014 DNFB:
    • Total Dollars                                 ~$18,700,000
    • Total Accounts                                            ~9,000
  •  % decrease in DNFB over six (6) months:    72%

   Revenue Cycle Management Services

Health Information Management – Co-Sourcing Coding Services – Project Management

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Filed Under: Uncategorized

Ballad Health

February 6, 2020 by

Ballad Health

Ballad Health is an integrated healthcare delivery system serving 29 counties of Northeast Tennessee, Southwest Virginia, Northwestern North Carolina and Southeastern Kentucky. Ballad Health operates a family of 21 hospitals in Northeast Tennessee and Southwest Virginia, including a dedicated children’s hospital, several community hospitals, three critical access hospitals, a behavioral health hospital, an addiction treatment facility, long-term care facilities, home care and hospice services, retail pharmacies, outpatient services and a comprehensive medical management corporation.

Contact JTS Health Partners to learn more about our work with Ballad Health.

Filed Under: Uncategorized

Hunt Regional Media Center

February 6, 2020 by

Hunt Regional Medical Center

Hunt Regional Medical Center is a full-service hospital located at 4215 Joe Ramsey Boulevard in Greenville, Texas. The hospital opened on August 1, 1971 and has since undergone numerous expansions. Hunt Regional serves patients in Hunt County and surrounding areas.

Contact JTS Health Partners to learn more about our work with Hunt Regional Medical Center.

Filed Under: Uncategorized

UAB Medicine

February 5, 2019 by

UAB Medicine

UAB Medicine is one of the top academic medical centers in the nation and a recognized leader in quality patient care, research, and training. Located in Birmingham, Alabama, UAB Medicine is consistently named among the Best Hospitals by U.S. News & World Report, which also ranks many of our medical specialties among the best programs of their kind in the United States.

Contact JTS Health Partners to learn more about our work with UAB Medicine.

Filed Under: Uncategorized

Mountain State Health Alliance 1

May 11, 2014 by

Mountain State Health Alliance

Mountain States Health Alliance (“MSHA”) is the region’s largest healthcare system with fourteen (14) hospitals, eighty (80) clinics, serving twenty-nine (29) counties in Tennessee, Virginia, Kentucky and North Carolina. MSHA’s integrated healthcare delivery system includes twenty-one (21) primary/preventive care centers and numerous outpatient care sites. MSHA is committed to Bringing Loving Care to Health Care. They passionately pursue healing of the mind, body and spirit as they create a world-class healthcare system. The health system has 9,000 team members, 1,220 physician medical staff, 3,500 volunteers and 1,000 students.

Advisory & Enterprise Services

 Change Management – Information Technology (Siemens Soarian)

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“JTS Health Partners’ expertise within physician adoption and program management leadership for our POE initiatives were critical success factors for MSHA to achieve our enterprise information technology objectives. Their organization has consistently performed at a very high level for our organization.”

Mr. Paul Merrywell
Vice President and Chief Information Officer

The Challenge

Ask most information technology (“IT”) executives what it takes to implement thirty (13) acute hospitals and eighty (80) ambulatory sites on computer provider order entry (POE) – in 18 months? A good majority will likely focus on the technical infrastructure, software or resource requirements. Providing technology vision and leadership for MSHA, Mr. Paul Merrywell, VP/CIO, explains it was changing the culture and influencing leadership that “mattered most” in such a significant transformation.

Collaborative Approach

“A key to changing culture when you’re rocking folks’ worlds is basic communication; you practically have to be relentless with it,” said Mr. Merrywell. MSHA’s transformation was successful using hardwired, customer-focused and consistent communications. Efforts included engaging senior leadership early and working through virtually every level of leadership. “We marketed directly to team members and providers,” Mr. Merrywell explained.

Changing culture isn’t just “out there” for Mr. Merrywell and Ms. Austin – this senior team believes culture change begins at home. Mr. Merrywell and Ms. Austin engaged JTS for the following:

  • Assessment, design, development and implementation; and
  • Evaluation of quarterly IT Technology Leadership Development day-long retreats.

The Accomplishments

While not every team member embraced change wholeheartedly, the culture dial has moved significantly given that nearly 2,300 acute and ambulatory providers are now live on enhanced clinical technologies. “In the middle of all of this, we were designated as a Siemens Reference site for our ADOPT IT Adoption Center, and we achieved ‘Most Wired’ status through the American Hospital Association,” Ms. Austin explained.

Ms. Austin described the retreats, which were held for their fifteen-person IT Director, Management, and Supervisory team, “The retreats were not just ‘fluff’; they had real learning objectives, based on our IT strategic vision. The sessions were designed to work on actual IT issues we needed to resolve. JTS executive advisors were experienced and listened to our needs to ensure the time was efficient and effective. Not only did they design the program—they delivered with quality too. Leaders walked away with action items for next time, knowing this was a good investment in time and in colleagues.”

Dick Clark, the former CEO of Merck, was quoted as saying: “Culture eats strategy for lunch.”MSHA’s strategy of driving change by influencing leadership through hardwired messaging has given this line of thinking a run for its money!

“JTS Health Partners executive advisors played a key role in serving as thought leaders in strategy and messaging.”

Advisory & Enterprise Services

 Change Management – Information Technology (Siemens Soarian)

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Filed Under: Uncategorized

JTS Health Partners

Serving as trusted advisors and industry leaders, JTS is a healthcare management consulting firm dedicated to meeting the needs of the nation’s many top healthcare organizations in both the private and public sectors.

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Phone: (404) 816-6107
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info@jtshealthpartners.com

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